01About these terms
These Terms of Service form an agreement between you and PT Bastara Capital Asia, the company behind the Halvr brand. They apply when you use halvr.ai or any Halvr service. If you have a signed agreement or proposal with us, that document takes priority where it differs from these terms.
02Our services
Halvr designs, builds and operates AI agents for business workflows, including the products Medios, Neos, Sellos, Humos and Finos, as well as custom agents. The exact scope, deliverables and service level are set in your agreement or proposal.
03Accounts and access
- You are responsible for your login details and for everyone you give access to.
- Only connect accounts and data you own or are authorised to use.
- You can disconnect an account or revoke access at any time.
- Tell us promptly if you suspect unauthorised access.
04Third-party platform rules
Many workflows run on platforms such as Instagram, Meta and TikTok. You must follow their terms, community guidelines and policies. When a platform changes its rules or limits access, we may need to adjust or pause a feature, and we will tell you when that happens.
05Your content
- You keep ownership of the content and data you provide.
- You give us permission to use it only to provide the service to you.
- You are responsible for having the rights, licences and permissions for your content, including copyright, music, images and trademarks.
- Do not use Halvr for unlawful, misleading or harmful content.
06AI output and approvals
AI can make mistakes. Review important output before you rely on it.
External actions, such as publishing content, replying to comments or sending messages, run according to the approval settings you choose. Actions that you set to run without approval will run automatically. You are responsible for choosing these settings and for any required review.
07Fees
Fees, billing periods and payment terms are set in your agreement or proposal. Unless stated otherwise, prices exclude applicable taxes.
08Acceptable use
You may not use Halvr to send spam, harass people, break the law or platform rules, try to access systems without permission, or reverse engineer, disrupt or overload our services.
09Privacy and data
Our Privacy Policy explains how we handle personal data. For data in your connected accounts, you are the data controller and Halvr processes it on your behalf.
10Limitation of liability
To the extent allowed by law:
- Halvr is not liable for indirect or consequential losses, such as lost profit, lost revenue or lost data.
- Halvr is not liable for outages, changes or actions of third-party platforms and providers.
- Our total liability for any claim is limited to the fees you paid for the affected service in the 12 months before the claim.
11Suspension and termination
Either party may end the service as set out in your agreement. We may suspend access if these terms or a platform’s rules are broken, or if the law requires it. After termination, we delete your data as described in our Privacy Policy, no later than 30 days after the account is disconnected.
12Changes to these terms
We may update these terms. The date at the top shows the latest version. For significant changes, we will inform customers before they take effect.
13Governing law
These terms are governed by the laws of the Republic of Indonesia. We will first try to resolve any dispute through discussion. If that fails, the dispute will be settled by the District Court of Central Jakarta. If the English and Indonesian versions differ, the Indonesian version prevails.
14Contact
- Company
- PT Bastara Capital Asia
- Brand
- Halvr
- Address
- Jl. Kebon Kacang 29 No. 2A, RT.8/RW.4, Kel. Kebon Kacang, Kec. Tanah Abang, Jakarta, DKI Jakarta 10240, Indonesia
- hello@halvr.ai